Privacy Policy

At Bluegold Industries, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website, services, or community. Our goal is to provide you with free forex trading education, tools, and support while keeping your information secure.

1. Information We Collect

We collect information to help you access our free trading robots, webinars, community chats, and support services. The types of information we may collect include:

Personal Information: When you contact us via WhatsApp (0793916233), email (info@bluegoldindustries.co.za), or our website contact form, we may collect your name, phone number, email address, and any details you provide in your message.
Trading Account Information: If you open a trading account through links we provide, we may receive basic details like your account ID from our partner, TRAZE Forex Brokers, to assist with setup and support.
Community Interaction Data: When you join our live community chats (e.g., via WhatsApp or other platforms), we may collect your username or contact details to facilitate communication.
Website Usage Data: We collect non-personal information such as your IP address, browser type, device information, and pages visited to improve our website’s performance and user experience.
Social Media Interactions: If you engage with us on TikTok (@bluegoldindustriesptyltd) or Instagram (@petergreyvenstein), we may collect publicly available information from your profile to respond to your inquiries or comments.

2. How We Use Your Information

We use your information to provide and improve our free forex trading services, ensuring you can trade confidently and connect with our community of 400+ traders. Specifically, we use your data to:

Respond to your inquiries and provide support via WhatsApp, email, or our contact form.
Facilitate your access to free trading robots (e.g., Gold Apocalypse, Moneybot Gen3 Multitrader), webinars, and learning materials.
Connect you with our live community chats for real-time trading support and strategy sharing.
Communicate updates about our trading robots and services, always free of charge.
Analyze website usage to enhance functionality and user experience.
Comply with legal obligations, such as those under Complishield FSP63690 regulation.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data only in the following cases:

With Service Providers: We work with trusted third parties, such as TRAZE Forex Brokers, to facilitate trading account setup or community chat platforms (e.g., WhatsApp) for communication. These partners are bound by confidentiality agreements to protect your data.
For Legal Compliance: We may share information if required by law or to protect our rights, safety, or property, or that of our users.
With Your Consent: If you join our community chats or webinars, your username or contact details may be visible to other members to enable interaction.

4. How We Protect Your Information

We take your data security seriously and implement measures to protect it, including:

Using secure servers and encryption for data transmitted through our website.
Limiting access to your information to our team of 7, who are trained to handle data responsibly.
Regularly updating our systems to prevent unauthorized access.
Complying with Complishield FSP63690 regulations to ensure a trustworthy environment.

While we strive to keep your data safe, no online system is 100% secure. We encourage you to use strong passwords and secure devices when accessing our services.

5. Your Choices and Rights

You have control over your personal information. You can:

Contact Us: Reach out via WhatsApp (0793916233) or email (info@bluegoldindustries.co.za) to request access, correction, or deletion of your data.
Opt-Out: Unsubscribe from our communications by following the instructions in our emails or contacting us directly.
Limit Sharing: Request that we limit how your data is used or shared, where possible, by contacting us.

If you’re in a region with specific data protection laws (e.g., South Africa), you may have additional rights, such as requesting a copy of your data or objecting to its processing. Contact us for assistance.

6. Cookies and Tracking

Our website may use cookies to improve your experience, such as remembering your preferences or tracking site usage. These are small files stored on your device. You can disable cookies in your browser settings, but this may affect website functionality.

7. Third-Party Links

Our website may include links to third-party sites, such as TRAZE Forex Brokers or our TikTok and Instagram pages. We are not responsible for their privacy practices. Please review their policies before sharing information.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have such data, please contact us to have it removed.

9. International Data Transfers

Bluegold Industries operates primarily in South Africa but serves a global community. Your data may be transferred to and stored in countries with different data protection laws. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. The updated policy will be posted on our website with a revised effective date. Please check back periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out:

Email: info@bluegoldindustries.co.za
WhatsApp: 0793916233

We’re here to help you trade with confidence while keeping your information secure.